IT Services

IT Help Desk

Rendlen provides professional support solutions to help you set up an IT Help Desk, based on our extensive experience in operating support centers for clients worldwide. These services include onsite and offshore Help Desk, single-point user contact, incident management, asset and configuration management, problem management, software distribution, software license management and change management.

  • Highly skilled professionals

  • Back office technical support (Repository of Knowledge)

  • Uninterrupted service

  • Immediate replacement of the resource

  • Support from alliances

  • Proactively monitor

  • Network performance

  • Identify the bottlenecks

  • Recommend solutions

  • Co-ordinate with various service providers

  • Scheduled project reviews

  • Customized offering

  • Single point of contact for all IT needs

  • Follow the best industry practices

Business Continuity /Disaster Recovery

Good business continuity and disaster recovery solutions will keep your company up and running through interruptions of any kind: power failures, IT system crashes, malicious acts, natural disasters, and more.

Rendlen has developed an innovative and cost-effective Business Continuity and Disaster Recovery solution small to midsize organizations.

  • Instant Failover Server Virtualization

  • Full image, Block Level Transfer for more efficient and reliable backups

  • Incremental snapshots as often as every 5 minutes for improved recovery point objectives

  • Restore systems in a fraction of the time

  • Off-site backup storage and full offsite BC/DR solution

  • Fully managed solution, monitored and administered 24 x 7 x 365

  • Multiple replication schemes to your own secondary sites or our data centers

  • Restore entire systems images in one step, or granular restores down to the file, folder, database or message level

Disasters and mishaps are never expected nor planned, but when they occur, it is imperative that the core business still be able to function at full capacity. The opportunity cost of server downtime and relocation can be staggering, which is why it is important to take steps towards prevention. Our experienced IT consultants can help you backup your servers and store data remotely so that if something unfortunate does happen, you don’t lose your valuable data and information.

Server Management

When you need assistance in the day-to-day management of your Windows and Citrix servers, turn to Rendlen System. Rendlen will be constantly on the job either ramping up your existing systems or evaluating newer applications, to ensure your server delivers the critical business applications vital in keeping your business on its feet.

  • Server Monitoring

  • OS Management

  • Application Management

  • Server Upgrade

  • Server Consolidation

  • Backup Management

Tell Us About Your Project Requirements.