Rendlen provides professional support solutions to help you set up an IT Help Desk, based on our extensive experience in operating support centers for clients worldwide. These services include onsite and offshore Help Desk, single-point user contact, incident management, asset and configuration management, problem management, software distribution, software license management and change management.
Highly skilled professionals
Back office technical support (Repository of Knowledge)
Immediate replacement of the resource
Support from alliances
Identify the bottlenecks
Co-ordinate with various service providers
Scheduled project reviews
Single point of contact for all IT needs
Follow the best industry practices
Good business continuity and disaster recovery solutions will keep your company up and running through interruptions of any kind: power failures, IT system crashes, malicious acts, natural disasters, and more.
Rendlen has developed an innovative and cost-effective Business Continuity and Disaster Recovery solution small to midsize organizations.
Instant Failover Server Virtualization
Full image, Block Level Transfer for more efficient and reliable backups
Incremental snapshots as often as every 5 minutes for improved recovery point objectives
Restore systems in a fraction of the time
Off-site backup storage and full offsite BC/DR solution
Fully managed solution, monitored and administered 24 x 7 x 365
Multiple replication schemes to your own secondary sites or our data centers
Restore entire systems images in one step, or granular restores down to the file, folder, database or message level
Disasters and mishaps are never expected nor planned, but when they occur, it is imperative that the core business still be able to function at full capacity. The opportunity cost of server downtime and relocation can be staggering, which is why it is important to take steps towards prevention. Our experienced IT consultants can help you backup your servers and store data remotely so that if something unfortunate does happen, you don’t lose your valuable data and information.
When you need assistance in the day-to-day management of your Windows and Citrix servers, turn to Rendlen System. Rendlen will be constantly on the job either ramping up your existing systems or evaluating newer applications, to ensure your server delivers the critical business applications vital in keeping your business on its feet.